With over 4 Million workers now self-employed, and the number growing, and many setting themselves up as a 'Limited Company' to do so, this Workshop tackles all the important assessment and advice issues needed for HB claims for self-employed workers.

HB Appeals & HB Appeals Tribunals

Fully updated and always a very popular Workshop topic!

London - 21st March.

Introduction To HB & CTB

Pleasecontact us for dates to run this 2-Day Workshop!

In-house Training

Most of our HB Workshops can be organised for an individual orgaisation at their own training venue. Please contact us with your requirements for any in-house courses you may require.

Book Online

Consultancy

Would you like some help with a particular HB case or HB issue? Please email an outline of your needs and if we can assist then we will be pleased to provide information and costs for our consultancy services.

Next HBInfo Conference

London.

14th May, 2012.

Check our HBInfo Conferences page for further information!

An Introduction To Housing Benefit & Council Tax Benefit

For Benefits, Housing & Customer Services Staff

This two day Workshop programme is specifically aimed at staff who are responsible for advising the public on Housing Benefit and Council Tax Benefit issues as part of their overall or wider role. It provides an ideal overview of the key issues for those people who are new to working with Housing Benefit advice matters, and also for people wishing to review or update their basic knowledge as a ‘refresher’ course on the key issues.

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A Two Day Training Programme

We are pleased to offer this Workshop in partnership with HBInfo

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Workshops recently held - Further dates are being planned for Summer 2012.

Please contact us for details of running this Workshop 'in-house' for staff from your own individual organisation.

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This Workshop focuses on the needs of Customer Services Staff who need to know the main features of Housing Benefit (HB) and Council Tax Benefit (CTB), and how they fit in with their other work and the wider world of different benefit entitlements.

The Workshop provides an excellent overview of the main issues involved when dealing with Housing Benefit enquiries. The course content, detailed notes and worked examples will reflect all the latest allowances and the various rule changes that have taken place. It will specifically look at how recent Housing Benefit rule changes impact on day-to-day advice work. Topics to be covered over the two days will include:

How HB/CTB fits in with other State Benefits
Liability
Occupation
Applicable amounts
Income & Capital
Means Testing
Non-dependants
Rules of Claiming
Changes of Circumstance
Overpayments
Evidence & Information
Appeals Rights
Overview of the impact of the 2012 Changes

The Workshop is particularly suited for staff relatively new at dealing with Housing Benefit assessments or advising tenants on their entitlements’. It is aimed at people from a range of backgrounds - relatively new staff in Housing Benefit Sections, general front line Customer Services staff, Contact Centre staff, Welfare Benefit Advisers, and Income Management Officers and Housing Officers from local authorities, ALMOs and Housing Associations responsible for giving Housing Benefit advice to tenants.

By means of presentations, discussions and exercises our presenter, Andy Thurman, will provide a fact-filled programme covering the most up-to-date information available. Extensive course notes and helpful examples will be provided throughout.

Note: We can also provide this Workshop, or a more in-depth 3 and 4 day version, for individual organisations to run for just their own staff members at their own training venue. Please contact us for further details.

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Booking Fee: £370 + V.A.T.

Includes lunch, comprehensive course notes and refreshments.

BOOK THREE PLACES AT THE SAME VENUE AND RECEIVE A FOURTH PLACE FREE!

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BOOKING INFORMATION

It is essential that we receive your Booking Form with an Official Order Number if your organisation's procedures stipulate these must be provided. You will be informed within 3 working days by email when this has been received and that your place(s) are reserved, otherwise you should contact us to confirm the booking has been received. Substitutes to the persons named on the Booking Form may attend right up to the day itself. However, it would be helpful if we could be advised of this beforehand, and also informed of any special dietary needs of the person(s) that are substituting.

Do you have more than 4 people requiring this training, but not sufficient for an in-house Workshop? Often this may apply to Workshops suitable primarily for Team Leaders/Supervisors. Please contact us for details of our special discounts which can provide a cost-effective solution to meeting your training needs.

To book online please:

If you prefer to complete a paper Booking Form then you may obtain one by clicking here:

Post / Fax / Email: Please complete the Booking Form and Post / Fax / Attach To Email the Booking Form and send to:

Zebra Training Services

P.O. Box 268, Wigan, WN5 8FQ

E-mail: mail@ZebraTraining.co.ukTel: (01942) 222078 Fax: 0870 762 0973

You will be invoiced for the Booking Fee – you do not need to send payment when booking. Cancellations received in writing within 10 days of the Workshop date, or non-arrival, will be charged at the full registration fee. Cancellations received in writing within 11-28 days of the Workshop will incur an administration charge of 35% of the fee above. Cancellations received in writing within 10 days of the Workshop date, or non-arrival, will be charged at the full registration fee. Substitutes may attend on the day without prior notice. Substitutes may attend on the day without prior notice. A copy of the full Terms & Conditions is available from Zebra Training Services on request.

Latest News

An Introduction To Housing Benefit & Council Tax Benefit

For Benefits, Housing & Customer Services Staff

.

A Two Day Training Programme

We are pleased to offer this Workshop in partnership with HBInfo

___________________________________________________________________

Workshops recently held - Further dates are being planned for Summer 2012. Please contact us for details of running this Workshop 'in-house' for staff from your own individual organisation.

_________________________________________________________________________________________

Workshops recently held - Further dates are being planned for Summer 2012.

Please contact us for details of running this Workshop 'in-house' for staff from your own individual organisation.